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TG Troubleshooting

Telematics Guru Telemetry - Getting Started
Telemetry Status Flags are represented in the left most 8 bits 31 30 29 28 27 26 25 24 Recovery Mode Active Tamper Alert (Remoras) Extern...
Tue, 6 Oct, 2020 at 1:32 PM
Can't Login to the Telematics Guru App?
Step 1   Sign In on the Telematics Guru mobile app using your reseller-provided login details. If you do not yet have login credentials or have forgotten t...
Thu, 12 May, 2022 at 10:37 AM
Why Aren't I Receiving my Email/SMS Alerts or Reports?
In some rare cases, emails stop being received by the user.  Typically, it is for one of the following reasons: The alert/report we are expecting to rece...
Mon, 21 Nov, 2022 at 3:41 PM
Telematics Guru - Asset Addresses
TABLE OF CONTENTS How does TG get the address? When/how often are the address lookups done? Common Queries and Troubleshooting No address appears at al...
Mon, 22 Aug, 2022 at 11:42 AM